PAPAYA CRUISE & GOLDEN STAR CRUISE Privacy policy relates to the information obtained through our website, emails or other correspondence with PAPAYA CRUISE & GOLDEN STAR CRUISE cruise team.

Personal Information

The information you provide is used just by PAPAYA CRUISE & GOLDEN STAR CRUISE team for reservation purposes only. No details will be disclosed to third parties. We may use personal information for our own internal statistics, record keeping and to help us review and improve our services. We need this information to ensure the cruise you choose meets your needs.

If your details change or if you think we have incorrect information please advise us immediately

Cancellation policy

All cancellations must be received in writing, sent to us via fax or email. You do not have to pay any cancellation fee if you cancel your reservation more than 30 days before the check-in date.

- 20 - 30 days before arrival: 10% charge 
- 15 - 19 days before arrival: 10% charge
- 07 - 14 days before arrival: 30% charge
- 02 - 06 days before arrival: 40% charge
- Within 2 days before arrival: 100% charge

Security of information

We are committed to ensuring that your information is secure and there are procedures in place to safeguard your personal information in accordance with provisions of Data Protection legislation.
If you have any questions or concerns about privacy and security of information please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. We will be happy to help you.

Terms and Conditions

The terms and conditions of your reservation come into effect once your deposit is paid.  The contract you enter into will be between yourself and PAPAYA CRUISE & GOLDEN STAR CRUISE cruises. Your reservation is confirmed once after your deposit has been received

CHILDREN POLICY:

  • Under 5 years old: Free of charge, sharing room with parents.
  • From 5 up to 6 years old: charge 75% adult price.
  • From 7 years old up: Charge adult price.